Educational Consulting Services
Thakur International is dedicated to assists your customer in your education service which benefits you with plenty of various ways such as:
Increase Enrollment with Live Online Help
- Many education service provider institutions have online sites for prospective and current students to register for classes, apply for financial aid, and request information.
- Although electronic forms have helped with the processing of paperwork, if students need help with these forms, they cannot get help without sending emails or making phone calls.
- Thakur International special education services with Live chat system solves such problems by allowing administration staff and faculty to chat with website visitors in real-time via text-messaging in a private chat window, allowing them to reach out to students who need assistance.
- Thakur International Live chat system is very easy to use. When students need help or request information, they click on a Live Assistance button on the website, which opens a private message window.
- Thakur International Live chat system enables staff to give immediate live assistance to current and prospective students and imparts a modern, professional image to website visitors.
Key Advantages of Using Provide Support on Educational Institution Websites
Canned answers save time by giving instant responses to common questions such as “Who can I complain to about my parking ticket?” Answering such questions in a chat session is much faster than staff taking telephone call after telephone call, to answer the same questions and transfer calls.
Transcripts of all chat sessions may be automatically sent to any email address. Information from these chats can be used for quality control purposes, training new employees, and deciding which information needs to be added to the website, catalogs, and other information sources.
Personalize the Chat Experience for Each Department
Each department can customize the appearance of its live chat window with a photo or individual logo. Chat window may be customized to reflect school colors, logo, etc. Greetings and system messages may also be changed to suit the department. Staff may put individual address into the system so that students can email them if they are not available for live chat.
Better Promote and Market Your Institution
Real-time monitoring also helps your schools’ recruitment department by showing them from where your website visitors are originating. This gives recruiters knowledge of what works and what does not in advertising for the school. In order to better utilize advertising dollars this information gives them the opportunity to quickly adjust any pay search engine promotions to better attract prospective students.
Thakur International Virtual Assistant
Thakur International is proud to announce that we have more than 100 trained and experienced professionals in various fields so that we can provide virtual assistant to any organization for customer chat and technical aspects as well.