The outsourcing is a phenomenon of the new business era, causing an unexplainable situation where we have large business scopes and a huge revenue of European companies, but the small number of employees engaged in the same. Another situation, as a result of this phenomenon, is the wide usage of the outsourced solutions are drop-offs in peripheral operational costs, labor costs, and equipment costs, which offer greater budget flexibility and control, but, on the other hand, there is a significant increase in money spent on the technology. The reason for the high investments in high-tech solutions is not because of the tendency to keep up with the technology trends, but because it becomes the core need for enabling the communication with the outsourced company’s divisions.
The phenomenon allows organizations to pay for the services and business functions they need -when they need them. No up-front investments on the customer’s part, because of the equipment purchased by the outsourced service provider, including training and education.
The outsourcing is a one-directional process, popular in the West, where Western companies outsource to eastern ones, mostly the to the South Asian organizations. From the cultural standpoint, Eastern cultures are closed up to the Western ones, what effects the globalization process, but, still, causes the economic polarization.
The polarization is threatening factor for the eastern parties, but the governments are pushing new policies in order to keep markets open, to facilitate the trade liberalization and improve employee protection. Nowadays, outsourcing process is recognized as a positive trend, but some companies are still awake and express some withdrawnness regarding outsourcing potential. The technology solutions, as the guarantee for success, will fulfill this gap.
Labor cost savings may reach up to 70% for routine low-level tasks as compared with in-house development in North America, Western Europe, and Australia. Significant reduction of development time and, thus, speed-to-market becomes an invaluable advantage in a present-day competitive environment. Immediate access to a large pool of best industry talents allows overcoming hiring gap for IT professionals in the developed countries. Flexible manpower utilization: By using outsourcing model, the company cuts down its housing, recruiting and training expenses.
The fact that distinguishes Nepal from other South Asian countries is the effort that Nepali government is implementing in order to increase the number of ICT experts, because the government itself recognized the outsourcing potential in ICT fields, by the model of India. From that reason, a huge amount of money is spent on ICT infrastructure including internet connectivity, human resources, content development and system enhancement. The efforts implemented can be seen in the reforms and stand-up plans in the education system, too. For example, there are efforts recorded in order to narrow down the digital divide, in the integration process of ICT in all aspects of education, Infrastructure Development and many other.
The ICT job potential has a big impact on demographics, too. The structure of rural and urban region has been drastically changed: Due to big volume of jobs that are outsourced caused a new phenomenon in Nepal, reflected in huge migration from rural to urban regions; cities like Kathmandu, Pokhara and other large cities.
The one side of this connectivity is finding hard to develop trust among vendors, the providers of outsourced solutions. What Thakur International makes different, as a Nepali leader in the offshoring business, is the trust we have earned in such a short period of our existence.
The variety of services offered is one of our biggest assets:
1. BPO Service (e-mail service, e-learning solutions, desktop sharing and printing solutions, publishing support service, financial and accounting service, data entry, data analysis services, market research, industry solutions, and other)
2. Virtual Employee (Virtual Assistant and Virtual Office)
3. Call Center (Inbound Call Center Servicer and Outbound Call Center Service)
4. Web and Software Solution (Wed Design, Web Hosting, Web Based Software Development)
The diversity of services has something in common: cost reduction. In-house solutions vs. Outsourced solutions are taking a battle only when the control is the main motive, but in fronts of cost reduction, time utilization and company’s agility, victory belongs to the outsourcing.
Immediate access to a large pool of best industry talents that is offered by Thakur International allows overcoming hiring gap for IT professionals in the client companies.In our company’s experience, flexible manpower utilization is often client’s main reason for outsourcing: By using outsourcing model, our client cuts down its housing, recruiting and training expenses. The number of people engaged depends on the volume of the requested service.
We dispose of experts in the fields of web and software development. They are proficient in the usage of the technology tools and languages, including: PHP, MySQL, Asp.Net, JSP, C/C++, WEB 2.0, Graphics, C#, .Net, SQL Server, Java, MS VB.net…
The volume of the service offered is framed by the budget that the company is ready to separate, where we keep quality unchanged. Proven development process and quality management system allows us to guarantee the quality of the outsourcing service that we deliver. The risk is minimized since the project has been tested and approved by previous customers.