April 20, 2017

Computer-Assisted Personal Interviewing (CAPI)

What is Computer-Assisted Personal Interviewing (CAPI)? Computer-Assisted Personal Interviewing or “CAPI” is the new way to take surveys. In fact, it replaces traditional paper interviews because […]
April 10, 2017

Computer Assisted Web Interviewing (CAWI)

Computer Assisted Web Interviewing (CAWI) Computer Assisted Web Interviewing (CAWI) is a survey methodology based on a questionnaire provided with a link, a panel or a […]
March 28, 2017

Computer Assisted Telephone Interviewing (CATI)

Computer Assisted Telephone Interviewing (CATI) Web resolution has drastically changed the market research increasing the number of options compared to the previous research technologies. Technology has […]
March 10, 2017

Interactive Voice Response in Call Center

Interactive Voice Response in Call Center To improve their business capacity, a company needs to know what its customers think about the various services and/or products […]
March 6, 2017

Customer Satisfaction Survey for Product and Service

Customer Satisfaction Survey for your Product and Service What makes a company successful? Because of the diffusion of technology, during the last decade, there has been […]