FAQ

BPO represents business process outsourcing and it includes contracting with third parties to provide unique business functions. Different operational cycles are important to make a business run; however working with the same employee for long term to deal with each project can be costly. Business process outsourcing enables an entrepreneur to use specialists to deal with these responsibilities without the expenses related with hiring persistent employees.

Outsourcing your business will reduce employee expenses, operational expenses and innovation expenses. It eliminates the spending that would be fundamental for enlistment and training. It also reduces the cost that needs to be invested in working space, furniture, equipment, human asset capacities and technology. The cost reserve funds can empower a business to keep up lower rates, which will improve its competition in the market.

Outsourcing will not only save your money, it will save your time as well. This time can be used to focus on developing and maintaining your business. A corporate leader's time is best spent developing ideas in center business territories, not worrying over the everyday works that keep the business running. Thakur BPO employees are specialists in their respective fields and can deal with projects more proficiently and adequately than an internal worker with limited preparation time and lack of access to innovative technology.

Just like you are a specialist in your business, Thakur international hires and trains specialists in your working areas that will improve your business result. Thakur international BPO has assisted complex businesses to upgrade efficiency, improve client relationships and diminish costs for many years.

Thakur International specializes in Information Technology, but serves a wide range of industries including call centers for any business, medical care and insurance, e-commerce businesses, hospitality, media and telecommunications.

Thakur International currently has more than 100 staff individuals and has the ability to hire 300 representatives altogether. Our employees have predominant English /Hindi speaking/writing skills at a native level. Our IT experts have core knowledge of different programming languages with years of working experience. Sixty percent of Thakur International's employees delivered their work from Kathmandu Nepal while 40 percent of employees have been working from Berlin, Germany.

BPO provides advantages to a business of any size. For a small business, BPO lessens overhead, which brings out in increased income for operational development. BPO also reduces risk for business strategy change and allows flexibility. For a large business, BPO helps for rapid growth and project management. Regardless of business size, any company can get advantage from the BPO like reduced costs, speed and proficiency and adaptability.

A call center is a unified office that handles huge volumes of calls. An inbound call center deals with customer support service and data inquiries while an outbound call center deals with statistical surveying or selling. Most businesses outsourced their call center because of its unique facility and equipment expenses for internal set-up of the call center. Outsourcing a call center with Thakur International benefits you with 24/7, 365. It additionally incorporates the advantage of multi-channel commitment.

All PCs are introduced with a real time monitoring program which blocks admittance to any unapproved site, all PCs are connected in a secured server and don't accept USB and CD drives unless authorized.