According To Customers´ Needs – We Help
No one likes to get stuck. And when your customer is stumped by a technical or process issue, you want to do everything possible to find a resolution. That’s why responsive and informative technical support is essential.
But recruiting, training and maintaining tech support teams requires a significant investment of time and resources. That’s why sawy companies have discovered the strategic advantages of outsourced technical support.
Thakur International offers skilled and cost-effective support services across a number of industry verticals including:
- ♦ Environmental Services
- ♦ Consumer Goods and Services
- ♦ Telecommunications
- ♦ Financial Services
- ♦ Remote Sensing
- ♦ Geographic information system (GIS)
Thakur International Technical Support solutions cover a wide variety of functional areas such as:
- ♦ Software troubleshooting
- ♦ Internet service problems
- ♦ Virtual assistance
- ♦ Corporate help desk support
- ♦ Warranty or post-warranty support
- ♦ Field technician support line
- ♦ Upsell/cross-sell programs
- ♦ Remote sensing data download and dissemination
- ♦ Geospatial techniques support
Our staff are hired with relevant industry and functional experience and are custom-trained to represent your company’s culture while delivering quality tech support.