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June 28, 2019
Call-Center-Agent-thakur-international

How to become a call center agent and be great at it

So, you are probably a people’s person. Somebody who is open, kind and talkative. If this sounds like you, I want to ask you a question: […]
April 20, 2017
computer-assisted-personal-interviewing-CAPI

Computer-Assisted Personal Interviewing (CAPI)

What is Computer-Assisted Personal Interviewing (CAPI)? Computer-Assisted Personal Interviewing or “CAPI” is the new way to take surveys. In fact, it replaces traditional paper interviews because […]
March 6, 2017

Customer Satisfaction Survey for Product and Service

Customer Satisfaction Survey for your Product and Service What makes a company successful? Because of the diffusion of technology, during the last decade, there has been […]